We keep this simple: we collect only what we need to run RUNtrix, improve training, and support runners. We do not sell personal data, and we do not believe in monetizing runner data.
RUNtrix (“we,” “us,” or “our”) is built to help runners train with more clarity, support, and confidence. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
We try to keep this simple: we collect what we need to run RUNtrix, support runners, and improve training plans. We do not sell personal data, and we do not believe in monetizing runner data.
Depending on what you log and what you choose to connect, we may collect information such as workouts completed, mileage, pace, effort, route-related data, training notes, and related performance metrics.
If you choose to connect a third-party platform, we may receive training or activity data from supported services such as Garmin, COROS, and Apple Health. We only use that information to provide RUNtrix features and improve your training experience.
We use cookies and similar technologies primarily to keep you signed in, maintain secure sessions, remember basic preferences, and support core product functionality. We do not use Google Analytics, and we do not use advertising trackers to build marketing profiles about runners.
Some RUNtrix features may use AI to help summarize or reflect on training information. We only use AI features if you explicitly opt in. If you do not opt in, your information is not used for those AI features.
AI tools in RUNtrix are intended to support reflection and understanding. They do not replace coaching judgment, medical advice, or your own decision-making.
We keep information for as long as needed to provide RUNtrix, maintain accounts, support runners, resolve disputes, comply with legal obligations, and protect the integrity of the product.
We use reasonable administrative, technical, and organizational safeguards to protect personal information. No system is perfectly secure, but we work to reduce risk and protect runner information responsibly.
You are also responsible for keeping your account credentials private. If you believe your account has been compromised, contact us as soon as possible.
You may request access to, correction of, or deletion of your personal information, subject to legal and operational exceptions. You may also request that we deactivate your account.
You can manage connected-service permissions through the relevant platform and, where applicable, in your device or account settings.
You can opt out of marketing emails when those are sent. We may still send important service emails such as account, security, billing, or support-related messages.
RUNtrix is not intended for children under 13, or under the minimum age required by applicable law in your jurisdiction. If you believe a child has provided personal information to RUNtrix, contact us and we will address it.
We may update this Privacy Policy from time to time. When we do, we will update the effective date on this page. If changes are material, we may also provide additional notice.
Questions, account requests, or privacy-related requests? Reach out and we’ll help.
Email: [email protected]
You can also use this address to request access to, correction of, or deletion of your information.
We collect what we need to run RUNtrix, support runners, and improve training plans. We do not sell personal data, and we do not monetize runner data.